F&B Services Supervisor

Responsibilities

• Assist the Executive Restaurant & Bar Manager in overseeing the overall operations of food and beverage outlets
• Lead, train, and evaluate Team Members while fostering a culture of professional growth and development
• Monitor beverage cost control methods, supplies, and sequence of service
• Manage staff scheduling, performance standards, and disciplinary actions as required
• Ensure guest satisfaction by proactively addressing complaints and soliciting feedback
• Maintain a clean, organized, and safe work environment in compliance with sanitation and safety guidelines
• Complete daily financial reports and work with Finance/IT to ensure accurate revenue reporting
• Monitor guest alcohol consumption and intervene according to company policy

Requirements

• High school diploma or equivalent
• 4 years of experience in food and beverage, including at least 2 years in a supervisory role
• Strong knowledge of wines and mixology
• TIPS training and certification (or ability to obtain within 30 days of employment)
• Proficiency with Microsoft Office and ability to learn specialized software
• Ability to lift and carry up to 50 lbs and stand for long periods
• Flexibility to work various shifts, including weekends, holidays, and special events
• Ability to obtain a gaming license in accordance with regulatory commissions

About the Company

Odawa Casino Resort creates excitement and memories through exceptional service and a welcoming atmosphere. We are dedicated to providing a fun, rewarding, and safe environment for our Team Members while contributing to the community and upholding the Waganakising Odawak values.