Export Customer Service Administrative Assistant

Responsibilities

• Receive, analyze, and process customer orders
• Verify order compliance and check article availability
• Prepare, control, and transmit necessary documentation for file processing
• Organize orders and contribute to the optimization of logistics costs
• Plan transport and coordinate shipments with relevant service providers
• Ensure internal follow-up of orders with planning, logistics, and transport teams
• Keep stakeholders informed regarding the progress of files

Requirements

• Previous experience in sales administration, customer service, logistics, or an export environment
• Strong organizational skills and ability to manage multiple requests simultaneously
• High level of rigor, reliability, and reactivity in execution
• Proficiency in professional written English for document reading and email exchanges

Benefits

• Opportunity to work in a concrete and educational international export environment
• Development of understanding regarding international flows
• Experience working with a wide range of internal and external stakeholders
• Solid experience within a structured export customer service department

About the Company

Pernod Ricard is a worldwide leader in the spirits and champagne industry, managing a prestigious portfolio of premium to luxury brands including Absolut, Martell, Jameson, and Chivas Regal. Our mission is to ensure long-term brand growth with respect for people and the environment while fostering a culture of authentic conviviality.