Posted 20 days ago
Experience Specialist
FC DallasExperience Specialist - National Soccer Hall of Fame
Requirements
At least 18 years old, Customer service oriented, Passionate about U.S. Soccer, Flexible schedule including weekends and holidays, Eligible to work in the United States, Ability to stand for long periods
Skills
customer serviceAR/VR
About the role
Responsibilities
- Greet guests as they enter the Hall of Fame and provide information on all aspects of the experience
- Assist guests with ticket purchases or redemptions
- Guide guests through profile creation and introduce them to the Hall of Fame Experience
- Interact with and teach guests how to use virtual reality and interactive digital exhibits
- Provide excellent customer service to ensure a safe and memorable visit for all guests
Requirements
- Must be at least 18 years old
- Positive, friendly, and customer-service oriented
- Knowledgeable and passionate about U.S. Soccer
- Responsible, reliable, and able to multitask
- Eligible to work in the United States
- Ability to work a flexible schedule, including days, nights, mornings, weekends, and holidays
- Ability to stand for long periods of time
Preferred Qualifications
- At least 1 year of experience in customer service
- Strong communication skills
- Bilingual (Spanish) proficiency
About the Company
The National Soccer Hall of Fame is a public-private partnership among FC Dallas, the City of Frisco, Frisco Independent School District, and the U.S. Soccer Federation. Located at Toyota Stadium, the NSHOF honors the history of American soccer through interactive exhibits, iconic memorabilia, and modern technology like virtual reality and gesture technology.
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FC Dallas · Frisco
