Experience Design Senior Associate

Responsibilities

• Design and develop elegant solutions to specific interaction problems while ensuring consistency across multiple products and platforms.
• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation and satisfaction.
• Conduct data-driven analyses to transform raw information into valuable insights that inform design decision-making.
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines.
• Operate with an iterative design mindset, incorporating user feedback and research to continuously improve digital offerings.
• Assist in the analysis of market trends and user behavior to contribute to the team's strategic thinking.

Requirements

• 3+ years of experience in user experience design or an equivalent role dedicated to digital products and services.
• Proficiency in industry-standard design tools such as Figma, Sketch, or Adobe Creative Suite.
• Demonstrated experience designing and optimizing user experiences across web, mobile, and other digital channels.
• Proven ability to interpret complex data and transform it into actionable design insights.
• Strong understanding of inclusive design principles, accessibility guidelines, and assistive technologies.
• Ability to present recent work samples demonstrating design expertise.

About the Company

JPMorganChase is a leading global financial institution providing innovative solutions to millions of consumers, small businesses, and prominent corporate and government clients. Our Consumer & Community Banking division serves Chase customers through a wide range of services, including personal banking, credit cards, mortgages, and investment advice, leading the industry in digital solutions and customer satisfaction.