Experience Design Senior Associate

Responsibilities

• Design and develop elegant solutions to specific interaction problems while ensuring consistency across multiple products and platforms.
• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation and satisfaction.
• Conduct data-driven analyses to transform raw information into actionable insights for design decision-making.
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines.
• Operate with an iterative design mindset, incorporating user feedback and research to continuously improve the user experience.
• Assist in the analysis of market trends and user behavior to contribute to the team's strategic thinking.

Requirements

• 3+ years of experience in user experience design or an equivalent role focused on digital products.
• Proficiency in industry-standard design tools such as Figma, Sketch, or Adobe Creative Suite.
• Demonstrated experience designing and optimizing user experiences across web, mobile, and other digital channels.
• Proven ability to translate complex research and data into functional, visually appealing designs.
• Strong understanding of inclusive design principles, accessibility guidelines, and assistive technologies.
• Experience in B2C design and the ability to lead design initiatives.

Preferred Qualifications

• Experience with B2B design.
• Experience designing for engineering teams or Developer Portals.

About the Company

JPMorganChase is a leading global financial institution providing innovative solutions to millions of consumers, small businesses, and prominent corporate and government clients. Our Consumer & Community Banking division serves Chase customers through a wide range of services, including personal banking, credit cards, mortgages, and investment advice, leading the industry in digital solutions and customer satisfaction.