Executivo de Contas Estratégicas

Responsibilities

• Manage and develop a strategic account portfolio of major brands and restaurant partners in São Paulo’s East Zone, focusing on consultative relationship-building and long-term trust with senior stakeholders
• Conduct analytical diagnostics and consultative sales to identify improvement opportunities and present the full iFood product ecosystem (technology, financial solutions, turbo, hits, kiosks, etc.)
• Monitor daily business performance indicators including orders, revenue, conversion, cancellations, support tickets, ROI, and investments
• Drive portfolio profitability through cross-selling and up-selling multiple products and services, securing investment and exclusivity levers to grow revenue
• Perform disciplined daily field visits to commercial partners to maintain proximity and deliver results
• Opportunistically map new business opportunities and strategic partners to complement account growth (Farmer/Grower profile), acting on leadership guidance
• Track market trends, competitors, and local movements to adapt commercial strategies and maintain price and offer competitiveness
• Lead complex conflict resolution, negotiations, and problem-solving with senior partner stakeholders in a consultative manner

Requirements

• Proven track record in strategic B2B account management or sales with large brands and restaurant chains
• Demonstrated ability in complex negotiations and consultative conversations with diverse senior stakeholders
• Strong ownership mindset, self-management discipline, and relentless focus on exceeding targets and results
• Resilience and adaptability to thrive in high-pressure, fast-paced, and constantly changing environments with emotional intelligence
• Excellent oral and written communication skills to clearly present diagnostics and action plans
• Practical mastery of AI tools (e.g., Gemini, NotebookLM) and AI agents to optimize commercial processes, build efficient prompts, and enable data-driven decision making
• Advanced proficiency in Google Workspace (Sheets, Slides, Forms, Drive) for tracking and consolidating business KPIs

About the Company

iFood is a leading Brazilian technology company and a reference in Latin America. Through innovative solutions, it connects thousands of restaurants to millions of consumers daily, processing an average of 100 million orders per month. Beyond food delivery, iFood operates in Grocery, Pharmacy, and Pet supplies, and also runs iFood Pago, a fintech that includes iFood Benefícios (meal and food vouchers) and banking services for restaurants. The company believes diversity drives innovation and results, and does not discriminate based on disability, gender, sexual orientation, race/ethnicity, age, origin, family structure, or appearance. iFood has voluntary employee groups focused on Race, Gender, LGBTQI+, and People with Disabilities, and aims to be a place where people choose to develop and contribute to realizing dreams.