Executive IT Specialist

Responsibilities

• Deliver VIP-level support for C-suite devices including laptops, mobile phones, tablets, and communication tools
• Manage setup, configuration, and migration of devices across work and personal platforms
• Provide end-to-end meeting and conferencing support for boardrooms and hybrid environments
• Conduct proactive device checks, updates, and maintenance to ensure executive readiness
• Coordinate with the IT Department to resolve escalations and align on technical standards
• Handle technology-related procurement, device replacements, and vendor coordination
• Maintain strict confidentiality regarding executive information and digital assets
• Respond to urgent or after-hours technology needs as part of on-call availability

Requirements

• 4–8 years of IT support experience, preferably in large enterprises or multinational organizations
• Proven experience providing VIP or executive-level technical support in high-expectation environments
• Strong proficiency in Windows, macOS, iOS, and Android ecosystems
• Experience supporting Teams Rooms, Zoom Rooms, and major AV/conferencing technologies (e.g., Poly, Crestron, Logitech)
• Excellent troubleshooting skills across networks, conferencing tools, and end-user devices
• High level of discretion, reliability, and the ability to remain calm under pressure

Preferred Qualifications

• Bachelor’s degree in IT, Computer Science, or equivalent professional experience

Benefits

• 24 annual leave days
• Annual flight home
• Life insurance plan
• Medical insurance plan (with option to upgrade)
• Bonus scheme (in relevant departments)
• Invitations to company functions and team building events
• Opportunities to learn, develop, and grow within the organization

About the Company

IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.