Executive Director, Client Partnership

Responsibilities

• Serve as a senior strategic partner for key clients, building trusted relationships with executive stakeholders
• Lead the development of long-term account strategies aligned with client business objectives
• Own the commercial health and growth of assigned accounts, including revenue expansion and profitability
• Identify and close cross-sell and up-sell opportunities across creative, media, experience, and technology
• Lead and inspire multidisciplinary teams across accounts to deliver exceptional work
• Partner with internal strategy, experience, and technology teams to translate client visions into executable programs
• Manage financial forecasting, reporting, and pipeline hygiene

Requirements

• 12+ years of experience leading client relationships in a digital agency, consultancy, or marketing services environment
• Proven experience managing large-scale accounts and multi-disciplinary teams
• Track record of growing accounts through strategic expansion and commercial leadership
• Strong executive presence with ability to build trust with CMO-level clients
• Experience shaping strategic programs in marketing, experience design, or digital transformation
• Strong commercial acumen including revenue, margin, and forecasting management
• Excellent storytelling, presentation, and communication skills

About the Company

DEPT® is a Growth Invention company operating at the intersection of technology and marketing. With over 4,000 specialists, they deliver growth across Brand & Media, Experience, Commerce, CRM, and Technology & Data for ambitious global brands.