Executive Assistant/Office Manager

Responsibilities

• Provide high-level administrative and operational support to select C-level executives, including complex calendar management, travel, and meeting preparation.
• Own the daily operations, readiness, and functionality of the Boston office, ensuring a productive environment for collaboration.
• Manage office vendors, building relationships, supplies, and service providers to ensure seamless onsite logistics.
• Oversee the Return to Office (RTO) implementation by coordinating leadership presence, anchor days, and visiting teams.
• Act as a primary point of contact for employees, visitors, and vendors, triaging inquiries to People Ops, IT, or Finance as needed.
• Coordinate leadership offsites, board-related logistics, and key in-person events.

Requirements

• 7+ years of experience in office operations, executive support, workplace operations, or business operations roles.
• Proven experience supporting senior executives in dynamic, fast-moving environments.
• Demonstrated ability to operate independently with sound judgment and professional discretion.
• Strong project management and organizational skills.
• Excellent communication skills.

Preferred Qualifications

• Experience owning office operations or workplace programs, including facilities management.
• Experience supporting hybrid or return-to-office environments.
• Experience managing vendors, contracts, and office/operational budgets.
• Prior exposure to People Ops or HR partnership.

Benefits

• Opportunity to work with a high-caliber leadership team driving meaningful healthcare transformation.
• Employee-driven programs and initiatives for personal and professional development.
• A mission-driven culture focused on transforming the healthcare industry.

About the Company

Arcadia helps innovative providers and payers transform healthcare to reduce costs while improving patient health. By aggregating large amounts of disparate data and applying advanced algorithms, we make actionable insights available to physicians in near-real time. We are a market leader in population health management software, recognized by industry analysts for our leadership and innovation.