Executive Assistant Manager

Responsibilities

• Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, and maintenance
• Ensure high levels of guest satisfaction through engagement and support of all departments
• Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity
• Develop and implement operational policies and procedures to improve efficiency
• Assist in budget preparation and financial planning, ensuring cost control measures are in place
• Conduct regular inspections of the hotel to ensure adherence to quality standards
• Handle guest inquiries, concerns, and complaints in a professional manner
• Support the General Manager in strategic planning and decision-making processes

Requirements

• Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Proficient in hotel management software and Microsoft Office Suite
• Ability to work in a fast-paced environment
• Fluent in English
• Bachelor’s degree in Hospitality Management or a related field preferred
• Strong problem-solving skills and a customer-focused mindset

Benefits

• Positive Working
• Great Environment
• Supportive Team Work