Exchange Connectivity Operations Lead

Responsibilities

• Own the full exchange onboarding lifecycle from contract signature through integration, testing, and trading go-live.
• Act as the primary point of contact between Flowdesk and exchange partners for API configuration, credentialing, and compatibility checks.
• Coordinate internally across trading, engineering, and sales teams to track and resolve all integration dependencies.
• Run and document pre-go-live testing, including endpoint validation and order flow testing.
• Maintain a live tracking system for all active venue integrations, upgrades, and exchange-driven changes.
• Manage ongoing exchange relationships post-launch, including upgrade cycles and incident escalation.
• Identify and escalate integration risks early to prevent delays in go-live schedules.
• Build and maintain internal documentation regarding venue credentials, architecture, and known issues.

Requirements

• 2+ years of experience in a crypto trading firm, exchange, or digital asset infrastructure business.
• Solid understanding of crypto exchange connectivity, including REST and WebSocket APIs, order management, and test environments.
• Technical literacy with the ability to read API documentation and assess endpoint compatibility.
• Proven ability to manage multiple workstreams simultaneously with strong attention to detail.
• Strong project management skills and a proactive "get it done" mindset.
• Professional fluency in English, both written and verbal.

Preferred Qualifications

• Hands-on experience with exchange API integrations or connectivity testing in a production context.
• Familiarity with FIX protocol, WebSocket feed handling, or similar market data protocols.
• Experience using project tracking tools such as Jira, Notion, or Linear.
• Basic scripting ability (e.g., Python) for API testing or operational tooling.
• Exposure to both centralized (CEX) and decentralized (DEX) exchange environments.

Benefits

• International work environment with English as the primary language.
• 100% health coverage.
• Team events and offsites.
• Company pension scheme.
• Dedicated learning and development budget.

About the Company

Flowdesk is a full-service digital asset trading and technology firm building the infrastructure for the next era of global finance. We provide liquidity solutions, OTC trading, and market infrastructure that connect digital assets to global markets with institutional-grade precision and scale.