Event Services Manager

Responsibilities

• Oversee end-to-end planning, coordination, and onsite execution of events at Spark Arena.
• Lead and develop a team of two Event Managers, providing guidance and workload allocation.
• Manage ticketing operations, including on-sale requirements, map builds via TM1, and post-event reporting.
• Act as the primary point of contact for promoters and hirers to build strong stakeholder relationships.
• Coordinate front of house operations, including security, ushering, and patron ingress/egress.
• Lead safety planning, risk management, and health and safety compliance across the venue.
• Collaborate with hirers to identify and maximize ancillary ticketing opportunities.

Requirements

• Proven experience in live events or venue operations, specifically delivering large-scale onsite events.
• Hands-on experience with ticketing systems, ideally Ticketmaster or TM1.
• Demonstrated leadership capability with experience managing or mentoring a team.
• Strong commercial acumen and ability to manage budgets and operational resources.
• Thorough understanding of health and safety compliance and safe work practices in a venue environment.
• Flexibility to work nights, weekends, and public holidays as required by the event schedule.

Benefits

• A vibrant, music-focused workplace that fosters creativity and collaboration.
• Opportunities for professional development and career advancement.
• Access to concerts, events, and other entertainment perks.
• Comprehensive wellness programs and mental health support.
• A diverse and equitable workplace culture.

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprising global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We specialize in all aspects of the industry, from ticketing innovation and venue operations to concert promotion and artist management.