Event Facilities and Services Manager

Responsibilities

• Plan, coordinate, and supervise all operational aspects of event facilities and support services
• Oversee the operational readiness of all event venues including ballrooms, meeting rooms, and outdoor spaces
• Liaise with Sales, Banquet, F&B, Housekeeping, Engineering, and Security departments
• Ensure all event facilities, furniture, fixtures, equipment, and infrastructure are fully operational
• Supervise event setup, execution, and dismantling to ensure service quality and guest satisfaction
• Lead, coach, and develop the Events Facilities & Services team
• Coordinate technical infrastructure including AV, LED walls, staging, lighting, and internet connectivity
• Prepare operational budgets and monitor expenses for cost optimization

Requirements

• Bachelor's Degree in Hospitality Management, Tourism, Business Administration, or a related field
• Minimum 5 years of experience in hotel event operations, banquet operations, or facilities management
• Minimum 2 years in a supervisory or managerial role
• Strong leadership and people management skills
• Excellent communication and interpersonal skills
• Knowledge of event planning, banquet operations, and occupational safety
• Proficient in hotel/event management systems
• Fluent in English, both written and spoken