Especialista en Graduación y Certificación

Responsibilities

• Ensure compliance with academic regulations, policies, and official norms to guarantee the legality of student studies.
• Manage the operational processes for student certification and graduation, including the issuance of official academic documents.
• Oversee the authenticity and integrity of information in official school documents and student files.
• Coordinate with the Directorate of Procedures before the SEP to manage revalidations and equivalencies.
• Manage communication and integration between different campus areas to ensure efficient service delivery during graduation ceremonies.
• Guarantee the correct handling and confidentiality of personal data for all students and stakeholders.
• Implement continuous improvement strategies to elevate service quality and the student experience.

Requirements

• Bachelor's degree in Administration, Industrial Engineering, Computer Systems Engineering, or a related field.
• Minimum of 2 years of experience in academic administration or school services (Escolar).
• Intermediate proficiency in Microsoft Excel and PowerPoint for data analysis and reporting.

About the Company

Tecnológico de Monterrey is a leading educational institution focused on innovation, research, and excellence. We aim to transform our environment by empowering our community to imagine, undertake, and build solutions that positively impact people and society.