Especialista de Servicio

Responsibilities

• Guarantee an excellent experience and living environment for campus students
• Manage budgets and procurement of supplies for the wellness bar
• Handle payment requests and ensure timely payments to providers to avoid service interruptions
• Obtain quotes for products and services for daily operations and events
• Supervise external service providers, including security and cleaning staff
• Manage campus facilities, equipment, and amenities, including defining usage rules
• Coordinate event logistics for students and prospective applicants
• Maintain complete student files and ensure accurate visitor registration for metrics
• Communicate with the central support area to assist students with academic and school-related matters

Requirements

• Bachelor's degree in Administration, Communication, or Marketing
• Experience working in customer service and academic environments
• Advanced proficiency in Microsoft Excel
• Strong problem-solving skills and effective communication
• Dynamic and service-oriented mindset

Preferred Qualifications

• Master's degree in a related field

About the Company

Universidad Tecmilenio is part of the Tecnológico de Monterrey ecosystem. We believe that learning is a lifelong journey and that every person has the power to shape their own path. We offer a work experience centered on development, well-being, and purpose, collaborating to create a community that drives continuous growth and transforms lives through education.