
Posted 3 days ago
Especialista de Servicio
Universidad TecmilenioEspecialista de Servicio
Requirements
Licenciatura en Administración, Comunicación o Mercadotecnia, Experiencia en servicio al cliente y áreas académicas, Manejo de Excel avanzado, Resolución de problemas, Comunicación efectiva
Skills
Excelcustomer service
About the role
Responsibilities
- Guarantee an excellent experience and living environment for campus students
- Manage budgets and procurement of supplies for the wellness bar
- Handle payment requests and ensure timely payments to providers to avoid service interruptions
- Obtain quotes for products and services for daily operations and events
- Supervise external service providers, including security and cleaning staff
- Manage campus facilities, equipment, and amenities, including defining usage rules
- Coordinate event logistics for students and prospective applicants
- Maintain complete student files and ensure accurate visitor registration for metrics
- Communicate with the central support area to assist students with academic and school-related matters
Requirements
- Bachelor's degree in Administration, Communication, or Marketing
- Experience working in customer service and academic environments
- Advanced proficiency in Microsoft Excel
- Strong problem-solving skills and effective communication
- Dynamic and service-oriented mindset
Preferred Qualifications
- Master's degree in a related field
About the Company
Universidad Tecmilenio is part of the Tecnológico de Monterrey ecosystem. We believe that learning is a lifelong journey and that every person has the power to shape their own path. We offer a work experience centered on development, well-being, and purpose, collaborating to create a community that drives continuous growth and transforms lives through education.
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Universidad Tecmilenio · Tijuana
