Especialista de atención a académicos

Responsibilities

• Provide extraordinary support and advisory services to academic leaders to solve academic and administrative needs.
• Assist professor leaders with group scheduling and academic programming.
• Follow up on the hiring processes for adjunct faculty members.
• Support the planning, execution, and communication of school positioning, enrollment, and experiential events.
• Drive self-management and empowerment within the academic community.

Requirements

• Bachelor's degree or Engineering degree.
• Experience in Customer Service, Academic environments, or teaching.
• Intermediate level of Microsoft Excel.
• Intermediate English proficiency (B2 level).
• Strong communication and interpersonal skills.
• High capacity for self-management and service orientation.

About the Company

Tecnológico de Monterrey is a leading educational institution dedicated to transforming Mexico through education. We foster a collaborative culture based on inclusion, meritocracy, and respect, focusing on providing extraordinary experiences through our innovative educational models.