Posted a day ago
ERP - Vietnamese Bilingual
SutherlandERP - Vietnamese Bilingual
Requirements
Vietnamese and English fluency, 1 year customer service experience, Sales and persuasion skills
Skills
customer serviceSalesVietnamese
About the role
Responsibilities
- Maintain customer records by updating account information
- Establish positive rapport with clients and maintain professionalism
- Perform upselling and cross-selling within the hospitality business
- Present, persuade, and communicate effectively with customers
- Utilize traveling software to manage client needs
Requirements
- Fluency in Vietnamese and English (native or near-native business English)
- Minimum 1 year of customer service experience
- Strong sales and customer-oriented approach
Preferred Qualifications
- Personal travel experience
About the Company
Sutherland provides digital transformation, automation, and advanced analytics through a seamless "as a service" model, helping iconic brands worldwide optimize business operations.
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Sutherland · Kuala Lumpur
