Entry Level Clerk

Responsibilities

• Complete miscellaneous work requests to support the CarMax Customer Service department
• Prepare and process customer correspondence and perform data entry
• Manage account notations in company management systems following customer inquiries
• Collaborate with team members, other departments, and external vendors to resolve customer concerns
• Receive, sort, review, and distribute incoming and outgoing mail
• Maintain office supplies and coordinate with vendors for office machine servicing

Requirements

• High school diploma or GED (required)
• Ability to prioritize work and multi-task to meet multiple deadlines
• Strong attention to detail
• Basic computer, math, and communication skills

Preferred Qualifications

• 6 months of related administrative experience

Benefits

• Paid sick, vacation, and holiday time
• Accrued sick time and vacation time (based on years of service)
• 6 paid scheduled holidays per year plus 1 floating holiday
• Holiday Premium Pay for working on scheduled holidays if required by business needs

About the Company

CarMax is the nation’s largest retailer of used cars, known for delivering an honest, transparent, and high-integrity experience. With over 200 locations nationwide and a team of more than 25,000 associates, we are committed to helping our employees grow their careers and achieve their best.