Enterprise Tech Administrator II

Responsibilities

• Administer and optimize End User Compute platforms including Windows 10/11, macOS, and mobile devices
• Manage software packaging, deployment, and patch management using Intune
• Act as L2 escalation point for complex end-user technical issues
• Drive automation for endpoint configuration, patching, and monitoring
• Enforce security policies, MFA, and endpoint compliance
• Lead projects such as OS upgrades, endpoint tool migrations, and VDI rollouts
• Mentor junior system administrators and desktop engineers

Requirements

• 5+ years of IT experience in End User Computing or Desktop Engineering
• Strong knowledge of Microsoft Windows 10/11, macOS, and M365 ecosystem
• Expertise with endpoint management tools like SCCM, Intune, or JAMF
• Experience with virtualization technologies such as Citrix, VMware Horizon, or AVD
• Knowledge of Active Directory, Group Policy, and Azure AD
• Bachelor’s degree in Computer Science, IT, or equivalent experience

Preferred Qualifications

• Automation skills using PowerShell
• Cloud EUC experience with Azure Virtual Desktop or Windows 365 Cloud PC
• Relevant certifications such as MCSA/MCSE, VMware, or ITIL

About the Company

Global Healthcare Exchange (GHX) is a healthcare business and data automation company that enables better patient care by maximizing automation, efficiency, and accuracy of business processes through cloud-based supply chain technology.