Enterprise Strategist

About the Company

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.

Responsibilities

• Partner with AEs to close enterprise logos by owning the business case and data story
• Drive QBRs and executive-level business reviews alongside sales and post-sales teams
• Build and maintain relationships with PE sponsors and portfolio operators
• Own deployment outcomes and pilot lifecycles, managing customer timelines and strategic advice
• Own the data narrative for each account, including call performance, booking rates, and revenue impact
• Translate field learnings into structured product input for engineering and product teams
• Contribute to roadmap prioritization based on revenue impact and customer evidence

Requirements

• 4+ years in enterprise SaaS, management consulting, PE operations, or enterprise account ownership
• Proven ability to manage complex stakeholder environments including C-suite and PE sponsors
• Sharp commercial instincts for structuring deals and building business cases
• Strong data fluency with ability to communicate operational metrics to non-technical executives
• Operator mentality with a focus on decision-making
• Strong written and verbal communication skills

Preferred Qualifications

• Experience in home services or adjacent verticals (HVAC, plumbing, electrical, roofing, pest control)
• Familiarity with ServiceTitan, AccuLynx, or other FSM platforms
• Experience influencing product roadmaps

Benefits

• Comprehensive medical, dental, and vision insurance
• Company-sponsored 401(k)
• Flexible PTO plus U.S. federal holidays
• Company-wide off-sites
• Daily in-office lunch and dinner coverage for late nights
• Commuter benefits and late-night rideshare