Posted 20 hours ago
Enterprise Customer Success Manager
CanvaEnterprise Customer Success Manager
Perks & benefits
VisaHealth InsurancePaid Leave
Requirements
3+ years enterprise B2B SaaS post-sales experience, Proven track record exceeding quota, Data-driven decision making, Strong communication skills
Skills
SaaScustomer successB2B
About the role
Responsibilities
- Lead post-sale relationships for strategic accounts including onboarding, training, adoption, and advocacy
- Drive account growth through relationship building, multithreading, and forecasting
- Partner with account teams to manage renewals and expansions
- Create and experiment with best-in-class SaaS processes and playbooks
- Collaborate with cross-functional teams to identify product improvements and feature updates
Requirements
- 3+ years of enterprise-level post-sales experience in B2B SaaS
- Proven track record of exceeding quotas
- Ability to use data and analytics to influence decision-making
- Strong strategic thinking and commercial mindset
- Excellent communication and collaboration skills
Benefits
- Equity packages
- Health benefits plans
- 401(k) retirement plan with company contribution
- Inclusive parental leave policy
- Annual Vibe & Thrive allowance
- Flexible leave options
About the Company
Canva is redefining how the world experiences design, serving over 100 million monthly active users globally.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeEnterprise Customer Success Manager
Canva · Austin
