Enterprise Cluster Manager

Responsibilities

• Grow distribution and market share in the assigned area by driving the acquisition of new merchants and the retention of the existing base
• Develop and implement sales agendas to align business goals with market needs
• Manage a team of 7-8 Business Development Executives, providing on-the-job training, coaching, and performance management
• Monitor competition activity in key accounts and formulate appropriate response strategies
• Handle merchant escalations and work closely with internal teams like HR and Supply Chain to ensure smooth process implementation
• Conduct regular market visits (approximately 80% of working days) to observe field execution and drive rigor

Requirements

• MBA from a Tier 2 or Tier 3 campus with a strong academic record
• 4-6 years of experience in business development, including at least 1 year in MT/KAM roles
• Proven experience in team management, including goal setting and performance management
• Excellent communication, influencing, and problem-solving skills
• Strong drive for results with the ability to quantify success against established metrics
• High level of ethics and discretion when dealing with customers

Preferred Qualifications

• Previous exposure to a fast-paced startup environment

Benefits

• Comprehensive insurance coverage including Medical, Critical Illness, Accidental, and Life Insurance
• Wellness programs and employee assistance
• Parental support including maternity, paternity, and adoption assistance
• Mobility and relocation benefits
• Retirement benefits such as PF contribution, Gratuity, and NPS
• Additional perks including higher education assistance and car lease options

About the Company

PhonePe is a leader in UPI-based payments in India, with a market share of over 50%. Our mission is to make payments so easy, safe, and universally accepted that people never feel the need to carry cash or cards again. With over 600 million registered users and a massive merchant network, PhonePe continues to expand into financial services and hyperlocal e-commerce to unlock the flow of money for every Indian.