Enterprise Account Manager

Responsibilities

• Act as a strategic business advisor and primary post-integration contact for large enterprise merchants.
• Drive merchant ROI by crafting and executing development plans focused on revenue generation.
• Conduct deep-dive analyses of payment data to increase acceptance rates and optimize checkout flows.
• Identify opportunities to upsell new products and features to increase share of wallet.
• Build high-touch, consultative relationships to ensure merchant retention and loyalty.
• Navigate complex commercial negotiations and resolve merchant pain points.
• Collaborate cross-functionally with Sales, Integration, Legal, and Product teams.

Requirements

• 4+ years of B2B Enterprise Account Management or Relationship Management experience.
• Background in payments or a digital-first business environment.
• Strong knowledge of e-commerce, payment technologies, and financial ecosystem trends.
• Proven ability to hit financial targets, reduce churn, and drive expansion revenue.
• Analytical mindset with the ability to turn complex transaction data into actionable insights.
• Exceptional English communication skills with the ability to influence C-level stakeholders.
• Resilience and experience handling high-pressure situations with demanding stakeholders.

Preferred Qualifications

• Proficiency in the Arabic language.

About the Company

Checkout.com is a global payments platform that enables over 10 billion transactions daily for more than one billion global shoppers. We power the digital experiences for some of the world's most ambitious brands, including eBay, Spotify, Klarna, Uber, and Sony. With 20 offices across six continents, we are shaping the future of fintech through innovation and scale.