Enterprise Account Manager

About the Company

At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. Founded in New Zealand 12 years ago, we're working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. We're using technology for good to connect people and intelligence to reduce crime.

Responsibilities

• Drive enterprise revenue growth through expansion, renewals, and long-term ARR performance
• Lead commercial strategy, identify upsell opportunities, and own renewal negotiations
• Apply MEDDICC rigorously to qualify opportunities and maintain deal accuracy
• Maintain disciplined use of Salesforce and core sales tooling for forecast accuracy
• Build and deepen relationships with senior retail executives and Loss Prevention leaders
• Partner with Customer Success, Product, and Marketing to support strategic growth
• Project-manage complex deployments and proof-of-concept pilots

Requirements

• Proven Enterprise Sales experience managing and expanding enterprise accounts
• Strong commercial acumen with experience closing expansion and renewal deals
• Experience using MEDDICC or similar enterprise sales frameworks
• Skilled negotiator for multi-year SaaS contract discussions
• Executive presence with the ability to influence senior stakeholders
• Exceptional communication and presentation skills
• Proficiency with Salesforce
• Willingness to travel as needed

Preferred Qualifications

• Experience in retail Loss Prevention environments
• Experience operating within a land-and-expand SaaS model
• Knowledge of recognition technologies (LPR/ANPR, facial recognition) or security solutions