Enterprise Account Executive

About the Company

Sendbird (rebranding to Delight.ai) is on a mission to build the AI workforce of tomorrow. After a decade as the #1 CPaaS platform for in-app communications, the company has pivoted to an AI-first customer experience model, providing an AI concierge that builds memory and context across all communication channels.

Responsibilities

• Source, qualify, and close enterprise deals end-to-end using AI-assisted tools
• Build and maintain a 3 to 5x qualified pipeline through outbound prospecting and strategic targeting
• Consult with enterprise product, engineering, and CX leaders on AI-powered conversation transformation
• Navigate complex, multi-threaded buying processes at top-tier companies
• Partner cross-functionally with Solutions Engineering, Marketing, and Product
• Maintain rigorous pipeline hygiene and forecasting accuracy

Requirements

• 5 to 8 years of technology sales experience closing complex enterprise deals
• Proven track record of closing high six- to seven-figure contracts
• Experience running outbound-led, self-sourced pipeline development at enterprise scale
• Ability to run multi-threaded sales cycles across technical and business stakeholders
• Working fluency with AI tools for prospecting, enrichment, or outreach automation

Preferred Qualifications

• Formal SaaS sales training in a highly competitive environment
• Background at a top-tier professional firm (investment banking, management consulting)
• Experience selling AI, customer support, or customer experience software
• Prior exposure to selling into enterprise developer and product teams
• Vertical industry knowledge in ecommerce, gaming, or live-streaming
• Hands-on experience with AI workflow tools like Make, Zapier, or n8n

Benefits

• 25 days PTO, 8 public holidays, 2 volunteer days, plus rest/rejuvenation and birthday days off
• 6% employer pension contribution
• Private health insurance, mental health support, and life insurance
• Wellness Boost: up to £65 monthly reimbursement
• Annual "Be Your Best Self" stipend of £2,000
• Commute Boost: £3,000 annual budget