Enterprise Account Executive

About the Company

Gradient Labs is building the AI customer operations platform for financial services. Founded in 2023, the company works with major names in banking and fintech to run specialist agents that eliminate manual work across customer support and back-office operations.

Responsibilities

• Own the full sales cycle for community banks, regional banks, and credit unions across the US
• Build long-term relationships with COOs, Heads of Customer or Member Experience, and other C-suite stakeholders
• Evangelise Gradient Labs through tailored presentations, live demos, and strategic conversations
• Work closely with product and engineering to bring market signal back into the roadmap
• Partner with marketing and AI Delivery to execute campaigns and streamline the customer journey
• Help define the GTM motion, sales processes, and standards for the US segment

Requirements

• Direct experience selling into community banks, regional banks, or credit unions
• 5 to 7+ years closing enterprise B2B SaaS with a track record of six-figure+ ACV deals
• Experience with full-cycle deal ownership and self-generating pipeline
• Proficiency in consultative, value-based selling (MEDDPICC, Command of the Message, or equivalent)
• Experience as an early or founding AE at a Seed/Series A/B startup or building a new territory
• Ability to navigate complex enterprise buying committees including procurement, legal, security, and IT
• Fluency in the AI and SaaS landscape
• High agency and ownership with strong async hygiene in Notion, Slack, and CRM