Engineering Field Service Technician

About the Company

Havoc is a leader in all-domain collaborative autonomy. Its software-defined hardware approach powers military and commercial-grade autonomous systems across sea, air, and land to sense, decide, and act together in complex and contested environments.

Responsibilities

• Travel to customer sites, test ranges, and demonstration events to provide hands-on maintenance, troubleshooting, and repair of USVs and related subsystems
• Perform mechanical and electrical system maintenance, component replacement, and corrective actions
• Diagnose and troubleshoot electrical, mechanical, communications, and system-level issues in the field
• Install new subsystems, hardware modifications, and software updates on deployed vehicles
• Support sea trials, system tests, demonstrations, and operational evaluations
• Document test results, field findings, failures, and corrective actions
• Prepare equipment, spare parts, tools, and service kits for deployment
• Maintain accurate service records, inventory, maintenance logs, and field activity reports

Requirements

• 5+ years of experience in field service, maintenance, or technical support involving complex electromechanical systems
• Experience troubleshooting and maintaining electrical and communication systems
• Hands-on skills in mechanical assembly, wiring, and system integration
• Proficiency with test equipment such as oscilloscopes, multimeters, and serial communications analyzers
• Ability to read and interpret technical drawings, wiring diagrams, and PCB schematics
• U.S. citizenship and eligibility to obtain and maintain a Secret security clearance
• Associate’s or Bachelor’s degree in Engineering Technology, Mechanical Engineering, Electrical Engineering, or equivalent experience
• Ability to travel 50–75% of the time

Preferred Qualifications

• Experience with maritime, aerospace, defense, robotics, or autonomous systems
• Knowledge of propulsion systems, electric/internal combustion engines, and battery systems
• Prior experience supporting DoD customers or operating in military environments
• Familiarity with CAD tools, preferably SolidWorks
• Experience with Microsoft Office, SharePoint, Confluence, and Jira

Benefits

• 100% Employer paid Health, Dental and Vision Insurance for you and your families
• Life Insurance (Employer Paid)
• 401k program with matching
• Unlimited PTO policy with an enforced 2 week minimum
• Equity Package
• Work / Home Office Stipend
• Global Entry
• 16 Week Paid Parental Leave
• Monthly Health and Wellness Stipend