Engineer II, Manufacturing Execution Systems

Responsibilities

• Serve as the frontline partner for Operations, providing day-to-day user support for manufacturing digital systems
• Troubleshoot and resolve complex issues for systems including Syncade, Apprentice Tempo, DeltaV, and Aveva SCADA
• Coordinate with Operations, Quality, and IT to restore services quickly and minimize production impact in a GMP environment
• Execute standard change-control activities and maintain support documentation such as runbooks and SOPs
• Monitor system health, identify patterns, and propose corrective and preventive actions (CAPAs)
• Mentor junior engineers through shadowing, ticket reviews, and documentation feedback

Requirements

• Bachelor's degree in Information Technology, Engineering, or a related field
• 2-3 years of hands-on experience with Manufacturing Execution Systems (MES)
• Ability to work first, second, or third shifts to support 24/7 operations
• Must be based onsite full-time at the Norwood, MA location
• Must hold current US work authorization without the need for future sponsorship

Preferred Qualifications

• Depth in two or more systems: Tempo, Syncade, Aveva SCADA, DeltaV, or BMS
• Experience in MES business processes for electronic batch record execution
• Working knowledge of cGMP manufacturing operations, GAMP, and CSV/change-control practices
• Strong background in incident triage, root-cause analysis, and technical documentation
• Experience coaching or mentoring junior engineering staff

Benefits

• Best-in-class healthcare coverage and voluntary benefit programs
• Holistic well-being resources including fitness, mindfulness, and mental health support
• Family planning benefits including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, volunteer days, and a discretionary year-end shutdown
• Savings and investment opportunities to assist with future planning

About the Company

Moderna is pioneering the development of a new class of drugs made of messenger RNA (mRNA). We are building the leading mRNA technology platform and the infrastructure to reimagine how medicines are created and delivered to patients worldwide.