Engineer II, Instrumentation Integration

Responsibilities

• Troubleshoot and resolve complex issues across multiple types of analytical instrumentation and multi-instrument workflows.
• Lead root cause analysis efforts for common issues on supported platforms and document preventive measures.
• Analyze log files and performance metrics to identify failure patterns and reliability improvements.
• Collaborate with IT, instrumentation developers, and OEM vendors to resolve connectivity and software issues.
• Support the technical transfer, setup, and validation of new hardware and instrumentation across laboratories.
• Identify service bottlenecks and lead process improvement initiatives to reduce recurring issues.
• Provide informal mentorship to junior engineering team members and contribute to knowledge-sharing resources.

Requirements

• Bachelor's Degree in Engineering or a related field (or equivalent experience as outlined in the job description).
• 3+ years of experience in an engineering or technical support role.
• 3+ years of experience performing root cause analysis on analytical instrumentation and systems.
• Demonstrated understanding of clinical lab regulations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Ability to travel up to 30% for business needs.

Preferred Qualifications

• 6+ years of experience in engineering or technical support.
• Hands-on experience installing and repairing Hamilton STAR liquid handling systems.
• Experience with Next-Generation Sequencing (NGS) and standard molecular biology techniques.
• Experience in an FDA or CAP/CLIA regulated industry.
• Knowledge of automated liquid handler maintenance and scripting.
• Experience with 3D modeling, prototyping, or data analysis query engines.

Benefits

• Paid time off including vacation, holidays, and volunteering.
• Paid leave for parents and caregivers.
• Retirement savings plan.
• Comprehensive health benefits including medical, prescription drug, dental, and vision coverage.
• Wellness support programs.

About the Company

Exact Sciences is helping change how the world prevents, detects, and guides treatment for cancer. We provide patients and clinicians with the clarity needed to make confident decisions when they matter most.