Engagement Manager, Mid Market

About the Company

Legora is redefining how legal work gets done. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. With over 1,000 customers across 50+ countries, including top-tier law firms, we have scaled to $100M+ in ARR.

Responsibilities

• Design tailored adoption playbooks and change-management approaches for clients
• Execute initiatives from initial rollout to firm-wide scaled adoption
• Act as a strategic advisor to guide legal teams toward maximum value from Legora
• Drive sustained value through success plans, enablement, and value reviews
• Orchestrate engagement across GTM, Product, Engineering, and Support teams
• Partner with GTM to identify and realize expansion opportunities
• Translate customer feedback into actionable insights for Product and Engineering

Requirements

• 3-6 years in management consulting, customer success, or account management
• Experience designing and delivering change-management programs in complex organizations
• Proven track record of driving adoption and retention with enterprise clients
• Experience in high-growth B2B SaaS or Legal Tech
• Strong program and project management skills
• Excellent communication skills for boardroom-level conversations
• Ability to work in fast-paced, early-stage environments

Preferred Qualifications

• Experience working with legal, compliance, or other highly regulated industries
• High EQ and ability to steer senior stakeholders through significant change
• Data-driven mindset focused on customer health and outcomes