Engagement Manager

About the Company

Mercor's mission is to organize human intelligence to power the AI economy. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Mercor is a profitable Series C company valued at $10 billion.

Responsibilities

• Manage and grow a portfolio of relationships across application-layer companies, research labs, and enterprise customers
• Serve as the primary point of contact for customer questions, issues, and escalations
• Lead commercial processes to close net-new and existing business
• Manage technical relationships with research teams and help guide evaluation and training strategy
• Work cross-functionally with product, operations, and engineering to track delivery and timelines
• Forecast revenue growth and help leadership identify growth opportunities

Requirements

• 4+ years of total work experience in consulting or technical program management
• Technical BS/MS or equivalent practical experience
• Comfort working with ML and engineering stakeholders
• Experience in a top-tier consulting firm or fast-growth technology startup
• Proven track record in enterprise client-facing roles
• Excellent verbal and written communication skills
• Ability to understand the ML training and evaluation lifecycle

Benefits

• Competitive salary with aggressive bi-annual performance bonus structure
• Meaningful equity
• $1.5K monthly stipend for meals
• Free Equinox membership
• $200 monthly laundry/housekeeping reimbursement
• $200 monthly personal wellness reimbursement
• Health, Dental, and Vision insurance
• 401(k) with company match
• Up to $15k Relocation bonus
• $10K proximity bonus