Engagement Manager

Responsibilities

• Lead the post-sale customer experience, owning onboarding, adoption, and long-term value realization for Mid-Market firms or corporates
• Design tailored client adoption playbooks, including change-management approaches and stakeholder maps
• Execute adoption initiatives from initial rollout to firm-wide scaled adoption
• Act as a strategic advisor to guide legal teams toward maximum value from the platform
• Drive sustained value through success plans, enablement, and value reviews
• Orchestrate engagement across GTM, Product, Engineering, and Support teams
• Partner with GTM to identify expansion opportunities and ensure seamless handoffs
• Translate customer feedback into product roadmap actions

Requirements

• 3-6 years in management consulting, customer success, or account management
• Background in consulting or transformation with experience in change-management programs
• Proven track record of driving adoption and retention with enterprise clients
• Experience in high-growth B2B SaaS or Legal Tech preferred
• Experience in legal, compliance, or other regulated industries
• Strong program and project management skills
• Excellent communication skills for boardroom and hands-on team interactions
• Data-driven mindset focused on customer health and outcomes

Preferred Qualifications

• Experience working in fast-paced, early-stage environments
• Ability to learn complex domains exceptionally fast

Benefits

• Competitive salary
• High-upside equity program
• Full support for relocation to Stockholm

About the Company

Legora is an AI-native workspace redefining how legal work gets done. With over $100M in ARR and 1,000+ customers across 50+ countries, we empower legal professionals to move faster and operate with sharper precision.