Energy Program Brand Ambassador

Responsibilities

• Engage and approach customers inside a retail store setting
• Educate customers on energy efficiency programs, savings benefits, and eligibility requirements
• Clearly explain program details and guide customers through enrollment
• Complete sign-ups using tablets or mobile devices
• Maintain a professional, approachable presence in-store at all times
• Meet daily and weekly enrollment goals
• Record and report customer interactions accurately to management

Requirements

• Strong communication and interpersonal skills
• Comfortable approaching and speaking with customers in public settings
• Basic technology skills, including tablet use and data entry
• Ability to stand for extended periods during shifts
• Self-motivated, dependable, and goal-oriented

Preferred Qualifications

• Prior experience in retail, sales, customer service, or brand ambassador roles
• Experience in lead generation, retail sales, promotional staffing, or event marketing
• Bilingual abilities

Benefits

• Hourly base pay plus performance-based bonuses
• Paid training provided
• Flexible scheduling
• Opportunity for advancement into higher-level marketing or leadership roles
• Hands-on experience in retail marketing and customer acquisition

About the Company

GEM-USA represents utility savings and energy efficiency programs in partnership with Duke Energy, focusing on retail marketing and customer engagement.