EMR Support Specialist

Responsibilities

• Provide front line support for EMR software, assisting users with setup and troubleshooting
• Customize dynamic forms, patient forms, visit notes, and encounter forms
• Set up automated appointment reminders via SMS, calls, and email
• Configure eFax, Dymo Label Printer, and Medscan applications
• Implement e-prescribing functionalities and set up Lab, Immunization registry, and HIE interfaces
• Conduct training for internal teams and clients (Providers, Admins, and Staff)
• Test new features and modules such as Patient Portal and Telehealth
• Collaborate with finance, billing, interface, and development departments

Requirements

• Experience with Medical Records software
• Understanding of typical medical office workflows
• Ability to work under pressure and handle high-stress situations
• Knowledge of setting up e-prescribing for medications and controlled substances
• Valid driver’s license for regular travel to client offices

Benefits

• Generous health, vision, and dental group insurance coverage
• 2 weeks of paid time off
• Entrepreneurial and multicultural work environment

About the Company

Comtron is a reputable software company specializing in the healthcare industry. Since 1988, they have provided various products to laboratories, hospitals, and doctors, driven by a passion for exploration and discovery in the Healthcare Software vertical.