EMR Support Executive

Responsibilities

• Support the Technical Support Team with basic EMR troubleshooting and issue replication
• Assist with documentation and understanding of EMR workflows
• Gain hands-on exposure to real-world healthcare technology environments
• Learn the support ticket lifecycle and issue management processes

Requirements

• Currently pursuing or recently completed a bachelor's degree
• Basic understanding of IT fundamentals or software application troubleshooting
• Strong verbal and written communication skills
• Analytical mindset and a strong willingness to learn new systems
• Ability to work night shifts (8pm-5am) from the Mumbai (Vikhroli) office

Preferred Qualifications

• Interest in pursuing a career in Healthcare IT
• Strong attention to detail when documenting technical issues
• Ability to work collaboratively in a team environment

About the Company

Bizmatics is a leading EHR company providing clinical and business productivity software to medical practices. Our flagship cloud-based application, PrognoCIS, is a fully-integrated solution comprising EHR, Telemedicine, Practice Management, and Medical Billing. As part of Harris and Constellation Software Inc. (CSI), we offer a stable, supportive, and collaborative environment where employees are empowered to make a real impact.