Employee Relations Advisor

Responsibilities

• Provide first-line advisory support and case management for disciplinary, performance, grievance, and absence management matters
• Manage involuntary terminations, including ill health and GIP cessation
• Maintain accurate ER case records within the case management system, ensuring GDPR compliance and data integrity
• Provide guidance and coaching to managers on probation reviews, flexible working requests, and minor conduct matters
• Support formal ER meetings by scheduling, providing logistics, and acting as a professional note-taker
• Produce reports on ER activity and identify trends to support continuous improvement
• Support organizational change activity, consultation exercises, and ER-led projects

Requirements

• Previous experience in an HR support role, such as ER Support or HR Advisor
• Good working knowledge of employment law
• Strong proficiency in Microsoft Excel, Word, and PowerPoint
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to multi-task in a fast-paced environment
• Process-oriented with high attention to detail

Preferred Qualifications

• CIPD Level 5 qualification (completed or currently studying)
• Experience with HR reporting databases

Benefits

• Hybrid working options
• 25 days of annual leave plus an extra WTW day
• Comprehensive health and wellbeing package including private healthcare and life insurance
• Defined contribution pension scheme with company matched contributions up to 10%
• Access to an employee assistance programme and a fully paid volunteer day

About the Company

WTW is a leading global advisory firm that helps clients manage risk, optimize benefits, and improve talent outcomes. The Employee Relations GB team supports all segments across the organization, ensuring effective governance and a consistent, compliant service.