Employee Relations Advisor

Responsibilities

• Serve as the primary contact for employees and managers regarding workplace issues, policy questions, or performance management.
• Conduct initial assessments of employee relations cases and ensure accurate documentation.
• Provide guidance on the interpretation and application of company policies.
• Partner with site leadership and HR to facilitate early intervention and resolution of employee concerns.
• Maintain thorough case documentation in the case management system while adhering to SLAs.
• Coach managers on routine employee relations matters to ensure effective and fair handling of workplace situations.
• Assist in the development and continuous improvement of employee relations processes and initiatives.

Requirements

• Bachelor’s degree in Human Resources or a related field.
• 2-5 years of experience in employee relations or HR.
• Proficiency in both English and Thai.
• Strong interpersonal and communication skills with the ability to handle sensitive situations professionally.
• Basic knowledge of employment laws and regulations.
• Excellent organizational skills and the ability to manage competing priorities in a fast-paced environment.

About the Company

Copeland is a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial, and industrial spaces through HVACR technologies, protecting temperature-sensitive goods throughout the cold chain and bringing comfort to people globally.