Empfangsmitarbeiter (m/w/d) für Front Office und Bar

Responsibilities

• Provide professional guest services during check-in and check-out processes
• Handle telephone inquiries and manage guest communications via email
• Perform administrative and organizational tasks in both front and back-office areas
• Manage reservations, overbookings, and various booking options
• Handle billing, cost transfers, cash management, and daily accounting
• Serve guests at the bar and actively sell the Motel One Lounge offerings
• Collaborate with multicultural teams across different departments

Requirements

• Completed training in hotel management or a strong interest in a career change
• Ideally, initial professional experience in hospitality or gastronomy (Front Office or Bar)
• High level of service orientation and a passion for the hospitality industry
• Strong communication skills with a professional demeanor
• Fluency in both German and English
• Ability to work effectively within a team and support various departments

About the Company

Motel One is a pioneer of the budget design concept, operating more than 95 hotels in 13 countries. We combine exclusive design and high service standards with prime city locations. At Motel One, we value appreciation, support, and individual personality, fostering a team environment where everyone works together at eye level.