Electronic Archiving Project Manager

Responsibilities

• Lead complex, high-priority, or high-risk Archive360 onboardings and manage program-level initiatives.
• Oversee enterprise data migrations from initiation through successful UAT and deployment.
• Collaborate with Global eArchive Project Manager Leads and Records Specialists to ensure compliance with Records Management policies.
• Lead client meetings, production status calls, and provide training on electronic records management procedures.
• Provide proactive status updates, risk assessments, and escalation paths to key stakeholders.
• Track, analyze, and report on quality metrics to drive client loyalty and service excellence.
• Maintain client contact to set milestones, create project estimates, and track schedules.

Requirements

• Bachelor's degree in a related field.
• 8+ years of relevant work experience.
• Proficiency in both Mac and PC environments.
• Strong project management discipline, organizational skills, and time-management abilities.
• Excellent interpersonal and communication skills, with the ability to manage cross-functional teams.
• Proven track record of managing multiple projects simultaneously in a dynamic environment.

Preferred Qualifications

• Experience with enterprise software deployment.
• Expertise in eDiscovery and data migration.
• Experience utilizing continuous improvement and automation tools to create and track metrics.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and disability insurance.
• 401(k) with company match.
• Life insurance and other voluntary supplemental insurance.
• Parental leave and adoption assistance.
• Tuition assistance and employer/partner discounts.

About the Company

Williams Lea by RRD is a global business support services company with over 200 years of experience delivering world-class business solutions. We specialize in providing skilled administrative support, document production, and marketing services to leading companies in the legal, financial, and professional services industries.