Ejecutivo Universal Training

Responsibilities

• Establish a cordial and service-oriented relationship with customers to ensure high service levels and provide effective problem resolution.
• Execute quality standards established by management to ensure the best possible sales and service experience.
• Correctly and completely register customer visits within company systems to ensure maximum satisfaction.
• Perform specialized process activities oriented toward established business objectives.

Requirements

• Minimum education: Technical Career or completed High School (Bachillerato).
• Minimum of 1 year of experience in customer service and sales roles.
• Strong orientation toward achieving objectives.
• Ability to follow established processes and company policies.

Preferred Qualifications

• Degree or partially completed studies in Communication Sciences, Administration, or related fields.
• 2 years of experience in customer service specifically within the telecommunications or telephony industry.

About the Company

AT&T México is committed to inclusion and equality of opportunity. We promote a diverse work environment and provide reasonable adjustments to ensure an equitable workplace for all employees, regardless of gender, age, disability, or background.