Ejecutivo Universal Training

Responsibilities

• Establish a cordial and service-oriented relationship with customers to ensure high service levels and problem resolution.
• Execute quality standards established by management to ensure the best sales and service experience.
• Correctly and completely process customer visits within company systems to ensure satisfaction.
• Perform specialized process activities oriented toward established objectives.

Requirements

• Completed Technical Career or High School (Bachillerato).
• Minimum of 1 year of experience in customer service and sales.
• Goal-oriented mindset.
• Ability to follow established processes and company policies.

Preferred Qualifications

• 2 years of experience in customer service within the telecommunications industry.
• Degree or partially completed studies in Communication Sciences, Administration, or related fields.

About the Company

AT&T México is committed to inclusion and equal opportunity. We promote a diverse work environment regardless of gender, orientation, age, disability, or ethnic origin, and we actively support our employees' professional growth and work-life balance.