Ejecutivo Universal Training

Responsibilities

• Establish cordial and professional relationships with customers to ensure high service levels and provide effective problem resolution.
• Execute quality standards established by management to ensure the best possible service and sales experience.
• Correctly and completely process customer visits within company systems to ensure maximum satisfaction.
• Perform specialized process activities oriented toward established business objectives.

Requirements

• Completed Technical Career or High School (Bachillerato).
• Minimum of 1 year of experience in customer service and sales.
• Strong goal orientation.
• Ability to work onsite in Mexicali, Baja California.

Preferred Qualifications

• Degree or partial degree in Communication Sciences, Administration, or related fields.
• 2 years of experience in customer service specifically within the telecommunications industry.

About the Company

AT&T Mexico is committed to inclusion and equal opportunity. We promote a diverse workforce regardless of gender, orientation, identity, age, disability, or background, and we actively support our employees through programs like "Reto Termina tus Estudios" to help them achieve their educational goals.