Ejecutivo Universal Training

Responsibilities

• Establish a cordial and service-oriented relationship with customers to ensure high service levels and provide effective problem resolution.
• Execute quality standards established by management to ensure the best possible sales and service experience.
• Correctly and completely process customer visits within company systems to ensure maximum satisfaction.
• Perform specialized process activities oriented toward established business objectives.

Requirements

• Minimum education: Technical Career or completed High School (Bachillerato).
• Minimum of 1 year of experience in customer service and sales.
• Strong orientation toward achieving goals and objectives.

Preferred Qualifications

• Degree or partially completed studies in Communication Sciences, Administration, or related fields.
• 2 years of experience in customer service specifically within the telecommunications or telephony industry.

About the Company

AT&T Mexico promotes equal opportunities and inclusion, fostering a diverse environment regardless of gender, orientation, age, disability, or background. We are committed to equity and providing a balanced work life for all our team members.