Ejecutivo Universal Training

Responsibilities

• Establish a cordial and service-oriented relationship with customers to ensure high service levels and provide problem-solving alternatives.
• Execute quality standards established by management to ensure the best possible service and sales experience.
• Correctly and completely process customer visits within company systems to ensure maximum satisfaction.
• Perform specialized process activities oriented toward established business objectives.

Requirements

• Minimum education: Technical Career or High School Diploma completed.
• Minimum 1 year of experience in customer service and sales.

Preferred Qualifications

• 2 years of experience in customer service within the telecommunications or telephony industry.
• Degree or partial degree in Communications, Administration, or a related field.

About the Company

AT&T Mexico is committed to inclusion and equality of opportunity. We promote a diverse work environment and provide reasonable accommodations to ensure all team members can thrive.