Ejecutivo de Cobranza Call Center

Responsibilities

• Handle inbound customer calls to provide high-quality collection services and customer care
• Analyze debtor situations to determine the most effective repayment schemes to resolve arrears
• Follow up on negotiated agreements with debtors to ensure compliance
• Apply authorized exit schemes and repayment plans as appropriate

Requirements

• Active or incomplete student in administrative areas or related fields
• Minimum of 6 months of experience in debt recovery or sales
• Excellent service attitude and strong communication skills
• Proficiency in PC usage
• Proactive mindset and ability to handle new challenges

About the Company

Banorte is a leading financial institution in Mexico, driven by innovation, solidarity, and responsibility. We seek unique and extraordinary talent to help drive the country's transformation and grow alongside Mexico.