Posted 16 hours ago
Ejecutivo de Call Center Senior
Universidad de MonterreyEjecutivo de Call Center Senior
Perks & benefits
CommissionMedical InsurancePaid Leave
Requirements
Licenciatura en Administración o afín, Ventas ejecutivas, Alta orientación al servicio, Excelente comunicación, Manejo de sistemas Office, Inglés intermedio
Skills
Salescustomer serviceMicrosoft Office
About the role
Responsibilities
- Manage leads for high-demand and top-tier academic programs
- Follow up with leads to drive conversion and successful enrollment
- Report and analyze lead information, including reasons for disqualification
- Provide exceptional and professional customer service experiences
- Attend key events to share information regarding top academic programs
Requirements
- Bachelor's degree in Administration or a related field
- Proven experience in executive sales
- High orientation toward customer service
- Excellent executive-level communication skills
- Proficiency in Microsoft Office systems
- Intermediate English language skills
Benefits
- Base salary
- Statutory benefits (Prestaciones de Ley)
- Dining card (Tarjeta de comedor)
- Continuous training and professional development
About the Company
Universidad de Monterrey is an institution driven by Catholic inspiration, values, and academic excellence. We focus on the integral formation of individuals to contribute to a sustainable society, transcend through service to others, and achieve personal fulfillment.
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Universidad de Monterrey · San Pedro Garza García
