Ejecutivo Atención y Soporte PYME

Responsibilities

• Validate financial feasibility and payment capacity for SME credit requests
• Review documentation and checklists for various credit transaction types according to credit policies
• Manage the digitization of credit files and follow up on new lines and renewals
• Track cases from initial application through to the activation of the credit line
• Maintain and follow up on credit operation logs and business credit card requests
• Register guarantees in internal systems (SIIOF or ISI Loans)
• Provide support and status updates to SME executives regarding pending tasks and results

Requirements

• Degree in Economics, Public Accounting, or Industrial Engineering (graduate or candidate)
• Minimum 1 year of experience in sales, customer service, or the financial sector, preferably working with SMEs
• Strong verbal and written communication skills
• Result-oriented mindset with negotiation skills and a focus on customer satisfaction

About the Company

BanBajío is a leading financial institution dedicated to providing clear financial solutions and close service to help SMEs grow through reliable follow-up and lasting professional relationships.