Educational Technology Support Assistant

Responsibilities

• Assist with the administration and support of the campus-wide Moodle learning management system.
• Support faculty technology needs and participate in educational technology initiatives and special projects.
• Collaborate with the Educational Technology Team to address evolving academic technology requirements.
• Serve as a liaison for faculty and staff, providing expert technology recommendations and support.
• Research and investigate emerging trends in academic software, hardware, and technology-related pedagogy.
• Conduct group and one-on-one training sessions for faculty members.

Requirements

• Experience in customer service.
• Basic knowledge of various educational technologies.
• Knowledge of media services, including hardware and software installation.
• Expertise in both Macintosh and Windows operating systems.
• Ability to lift 50 pounds and travel to various campus locations for on-site support.
• Valid Driver's License.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Experience in project management or instructional technology.
• Proven ability to train others on new technologies.

Benefits

• Comprehensive package including health, dental, and vision insurance.
• Retirement plans and health savings accounts.
• Life insurance and disability coverage.
• Access to the Child Development Laboratory for staff children.
• Staff development funds and tuition reimbursement.
• Paid holidays, vacation, and sick leave.

About the Company

Founded in 1855, Berea College is a nationally recognized coeducational and interracial liberal arts college. We are committed to interracial education and serve a diverse student body, with many students being the first in their families to attend college. As a Work College, Berea provides a unique environment where students participate in the campus community through meaningful work.