Education Benefit Specialist

Responsibilities

• Manage setup, maintenance, and compliance of third-party sponsorship contracts and invoicing processes
• Provide comprehensive financial counseling to students regarding tuition, aid, payment plans, and scholarships
• Reconcile third-party organizational accounts and resolve billing discrepancies
• Oversee flight program invoicing and administer payments for military and corporate sponsors
• Maintain accurate documentation to ensure compliance with federal, state, and institutional regulations
• Generate financial reports on sponsorship activity, outstanding balances, and account trends
• Support student success by resolving complex billing issues and managing graduation clearance holds

Requirements

• Associate's degree or equivalent relevant work experience (Bachelor's degree strongly preferred)
• 1–3 years of relevant work experience
• Proficiency in Microsoft Office Suite, specifically with advanced Excel skills
• Strong analytical, problem-solving, and critical thinking abilities
• Excellent customer service orientation and interpersonal skills
• Ability to manage multiple priorities in a team-oriented environment

Benefits

• 100% tuition coverage for one undergraduate and one graduate degree for the employee
• Discounted tuition rates for spouses and dependent children up to age 26
• Comprehensive medical, dental, and vision coverage
• Retirement plan with a 6% annual gift and 4% matching contribution
• Generous time off, including 18 days of personal leave in the first year and 9+ paid holidays

About the Company

Embry-Riddle Aeronautical University is the world’s largest aviation and aerospace university. Celebrating 100 years of leadership, the university serves more than 30,000 students globally through residential campuses and a vast worldwide network, leading innovation in STEM, aviation, and space education.