Ecommerce Manager

Responsibilities

• Oversee and execute all e-commerce activities and daily operations of online channels
• Manage day-to-day order fulfillment, logistics coordination, and customer service
• Own e-commerce strategy, KPIs, and P&L to drive sales and profitability
• Handle account management for sales channel partners and vendors
• Lead workflows for new product setup and listings in Arabic and English
• Ensure content, pricing, and inventory accuracy across website and marketplaces
• Collaborate with marketing, tech, and product teams to improve UX and conversion rates
• Analyze data from analytics, customer feedback, and competitor research
• Manage product forecasting and stock delivery accuracy for new launches
• Prepare monthly management reports on sales, stock, and customer service performance

Requirements

• Bachelor’s degree in Marketing, Business, or related field
• 5–7 years of experience in e-commerce
• At least 2 years in a managerial role
• Strong analytical, commercial, and leadership skills
• Proficiency with e-commerce platforms and analytics tools
• Excellent written and verbal communication skills in both Arabic and English